Employee assistance program

Quick links

Flinders University treats the health and wellbeing of employees seriously and offers a range of assistance programs and counselling services.

If you or someone in your workplace is in immediate danger, call emergency services immediately on 000.

Manager assist program

Acute trauma counselling

Employee assistance program

The Employee assistance program is available to all staff and is voluntary. Staff may be made aware of or encouraged to use the program but can’t be directed to participate.

The program is strictly confidential. Your name will not be disclosed to anyone at the University at any time.

Assistance can be provided for a variety of personal, emotional or work related problems including:

Anxiety, depression and general emotional problems
Work related difficulties
Marital or family problems
Alcohol and drug related problems
Stress
Financial and legal worries
Interpersonal conflict
Grief and trauma
Sleeping difficulties

Many of the clinicians are trained and qualified in gender inclusivity and cultural sensitivity. Please enquire with the individual providers if this is something that needs to be considered as part of your EAP sessions.

All personal treatment information remains with the external service provider and no information will be disclosed unless the person being treated authorises them to do so in writing.

The Employee assistance program is self-referring. You select one of the participating psychologists and make an appointment with their office directly.

The University will pay for three sessions per year. If more sessions are needed, your psychologist can request approval for an extra two sessions from the Flinders Work Health and Safety unit.

Where the psychologist suggests long term counselling or specialist advice, a referral for you will be made and you will be responsible for the ongoing cost.

Assistance of this kind is most effective when used early in the identification and resolution of problems before they affect personal wellbeing and work performance.

How do I use the program?

Choose a psychologist and make an appointment with them or their office directly
Tell them that you are a Flinders University staff member and that the University will pay for up to three sessions as part of the EAP
Tell them your broad area of employment, that is if you work in professional portfolios or in a college

You may choose any one of the following providers in the table below for your counselling sessions.

Further information on a confidential basis is available from the Return to Work Coordinator/Senior WHS Advisor, Karen Hayden, (08) 8201 3117 or email whs@flinders.edu.au.

South Australia

Adelaide
Human Psychology	1300 277 924 reception@humanpsychology.com.au 359 Main South Road Morphett Vale SA 5162 29 Dequetteville Terrace Kent Town SA 5067 50 Mawson Lakes Boulevard Mawson Lakes SA 5095 Clinician at Victor Harbor on Tuesdays	https://humanpsychology.com.au https://humanpsychology.com.au/flinders-university/
Psychmed	City clinic 08 8232 2424 Level 1 Bagot House, 198 North Terrace Adelaide 5000 Seaview Downs Clinic 08 7444 4260 224 Seacombe Rd Seaview Downs SA 5049 Payneham Clinic 08 8362 2344 282 Payneham Road Payneham SA 5070 Salisbury Clinic 8281 2499 7/ 25-27 Wiltshire Street Salisbury SA 5108 Victor Harbor Clinic 08 7082 3624 51 Torrens Street Victor Harbor 5211 Berri 08 7082 3628 6 Gilbert Street Berri SA 5343	https://www.psychmed.com.au/
Psychology on Hackney	8363 5413 psychrooms@gmail.com 33 Hackney road, Hackney SA 5069	http://www.psychologyonhackney.com.au/
Early Assist Psychology	0438 195 712 188 Ward St, North Adelaide SA 5006	No website
Rural Health SA
Ms Elissa Corlett	0447 858 323 PO Box 345 Renmark SA 5341 telroc@bigpond.com.au	No website
Micah Psychology	0447 561 712 PO Box 3204 Mt Gambier	No website
Psychmed	PsychMed are happy to offer EAP services to individuals in rural and remote locations who cannot access a physical office location. These services mirror the in-person services with regard to the number of sessions and practitioners who will be providing treatment. Where they differ is the modality, whereby PsychMed offer these services through video link or over the telephone. Video services are provided through Zoom, which is an encrypted peer-to-peer software to ensure client privacy is maintained.	https://www.psychmed.com.au

Northern Territory

Dr Jan Isherwood-Hicks	08 8981 3339 Suite 3, Ground Floor, Raffles Plaza 1 Buffalo Court Darwin NT 0800	No website
EASA	Toll free 1800 193 123 Darwin 08 8941 1752 The Avenue, Level 2/12 Salonika Street Parap (above Karma cafe) easadarwin@easa.org.au Alice Springs 08 8953 4225 easaalicesprings@easa.org.au Jock Nelson Centre 10/16 Hartley Street, Alice Springs NT 0870 Katherine 08 8941 1752 easadarwin@easa.org.au Katherine Regional Training Centre, Block F, Room 3 19 Second Street Katherine NT 0850	easa.org.au
Organisational and Personal Psychological Services (OPPS)	0447 130 955 Nick Stiles Registered Psychologist Aurora Hotel 11 Leichhardt Terrace Alice Springs NT 0870 nick.stiles@opps.com.au	http://www.opps.com.au
Psychmed	PsychMed are happy to offer EAP services to individuals in rural and remote locations who cannot access a physical office location. These services mirror the in-person services with regard to the number of sessions and practitioners who will be providing treatment. Where they differ is the modality, whereby PsychMed offer these services through video link or over the telephone. Video services are provided through Zoom, which is an encrypted peer-to-peer software to ensure client privacy is maintained.	https://www.psychmed.com.au

Manager Assist program

This program runs in parallel with the Employee assistance program but is designed to confidentially provide support to people managers.

It is a way for managers to obtain timely and appropriate support in managing personal and interpersonal work issues in staff performance, work relationships and organisational change.

The program does not replace internal People and Culture functions but recognises that these at times, may be limited and specialist expertise is required for short periods.

The hotline allows managers to contact Human Psychology for an initial discussion regarding issues or concerns. The Manager assist hotline number is 1300 277 924.

Unless queries are classified as urgent or critical, generally a response is received within twelve hours. Managers will then receive advice and recommendation on their particular situation from a trained psychologist.

For further information and contact visit https://humanpsychology.com.au/

Acute trauma counselling

The University provides appropriate counselling to assist staff who experience a traumatic event such as being involved in or witnessing a serious accident, a death or physical assault at work.

Contact:

The WHS Unit: 8201 3024 – during working hours

University Security: 8201 2880 – after hours

This service is only for sudden, acute, work related trauma such as described. Other counselling services are available through the Employee assistance program.