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Employee assistance program

Feedback, rights & policy Work Health and Safety Health & wellbeing Employee assistance program

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Quick links

     SA Mental Health services  Emergency, crisis and after hours services

Manager assist hotline: 1300 277 924

Security: 08 8201 2880 (Bedford Park)

Flinders University treats the health and wellbeing of employees seriously and offers a range of assistance programs and counselling services.

If you or someone in your workplace is in immediate danger, call emergency services immediately on 000.

Employee assistance program 

Manager assist program 

Acute trauma counselling 

Employee assistance program

The Employee assistance program is available to all staff and is voluntary. Staff may be made aware of or encouraged to use the program but can’t be directed to participate.

The program is strictly confidential. Your name will not be disclosed to anyone at the University at any time.

Assistance can be provided for a variety of personal, emotional or work related problems including:

  • Anxiety, depression and general emotional problems
  • Work related difficulties
  • Marital or family problems
  • Alcohol and drug related problems
  • Stress
  • Financial and legal worries
  • Interpersonal conflict
  • Grief and trauma
  • Sleeping difficulties

Many of the clinicians are trained and qualified in gender inclusivity and cultural sensitivity. Please enquire with the individual providers if this is something that needs to be considered as part of your EAP sessions.

All personal treatment information remains with the external service provider and no information will be disclosed unless the person being treated authorises them to do so in writing.

The Employee assistance program is self-referring. You select one of the participating psychologists and make an appointment with their office directly.

The University will pay for three sessions per year. If more sessions are needed, your psychologist can request approval for an extra two sessions from the Flinders Work Health and Safety unit.

Where the psychologist suggests long term counselling or specialist advice, a referral for you will be made and you will be responsible for the ongoing cost.

Assistance of this kind is most effective when used early in the identification and resolution of problems before they affect personal wellbeing and work performance.

How do I use the program?

  • Choose a psychologist and make an appointment with them or their office directly
  • Tell them that you are a Flinders University staff member and that the University will pay for up to three sessions as part of the EAP
  • Tell them your broad area of employment, that is if you work in professional portfolios or in a college

You may choose any one of the following providers in the table below for your counselling sessions.

Further information on a confidential basis is available from the Return to Work Coordinator/Senior WHS Advisor, Karen Hayden, (08) 8201 3117 or email whs@flinders.edu.au.

 

South Australia

Adelaide

Human Psychology

1300 277 924

reception@humanpsychology.com.au

359 Main South Road
Morphett Vale SA 5162

29 Dequetteville Terrace
Kent Town SA 5067

50 Mawson Lakes Boulevard
Mawson Lakes SA 5095

Clinician at Victor Harbor on Tuesdays 

https://humanpsychology.com.au

https://humanpsychology.com.au/flinders-university/

Psychmed

City clinic
08 8232 2424
Level 1 Bagot House, 198 North Terrace
Adelaide 5000

Seaview Downs Clinic
08 7444 4260
224 Seacombe Rd
Seaview Downs SA 5049

Payneham Clinic
08 8362 2344
282 Payneham Road
Payneham SA 5070

Salisbury Clinic  8281 2499
7/ 25-27 Wiltshire Street
Salisbury SA 5108

Victor Harbor Clinic
08 7082 3624
51 Torrens Street
Victor Harbor 5211

Berri
08 7082 3628
6 Gilbert Street
Berri SA 5343

https://www.psychmed.com.au/

Psychology on Hackney

8363 5413
psychrooms@gmail.com​

33 Hackney road, Hackney SA 5069​

http://www.psychologyonhackney.com.au/

Early Assist Psychology

0438 195 712
188 Ward St, North Adelaide SA 5006

No website  

Rural Health SA

Ms Elissa Corlett

0447 858 323 

PO Box 345
Renmark SA 5341

telroc@bigpond.com.au

No website

 

   

Psychmed

PsychMed are happy to offer EAP services to individuals in rural and remote locations who cannot access a physical office location. These services mirror the in-person services with regard to the number of sessions and practitioners who will be providing treatment. Where they differ is the modality, whereby PsychMed offer these services through video link or over the telephone. Video services are provided through Zoom, which is an encrypted peer-to-peer software to ensure client privacy is maintained.

https://www.psychmed.com.au

 

Northern Territory

EASA

Toll free 1800 193 123
Darwin 08 8941 1752
The Avenue, Level 2/12 Salonika Street
Parap (above Karma cafe)

easadarwin@easa.org.au

Alice Springs 08 8953 4225

easaalicesprings@easa.org.au

Jock Nelson Centre
10/16 Hartley Street,
Alice Springs NT 0870

Katherine 08 8941 1752

easadarwin@easa.org.au

Katherine Regional Training Centre, Block F, Room 3
19 Second Street
Katherine NT 0850

easa.org.au

Organisational and Personal Psychological Services (OPPS)

0447 130 955
Nick Stiles
Registered Psychologist

Aurora Hotel  11 Leichhardt Terrace  Alice Springs NT 0870

nick.stiles@opps.com.au    

http://www.opps.com.au

Psychmed

PsychMed are happy to offer EAP services to individuals in rural and remote locations who cannot access a physical office location. These services mirror the in-person services with regard to the number of sessions and practitioners who will be providing treatment. Where they differ is the modality, whereby PsychMed offer these services through video link or over the telephone. Video services are provided through Zoom, which is an encrypted peer-to-peer software to ensure client privacy is maintained.

https://www.psychmed.com.au

 

Manager Assist program

This program runs in parallel with the Employee assistance program but is designed to confidentially provide support to people managers.

It is a way for managers to obtain timely and appropriate support in managing personal and interpersonal work issues in staff performance, work relationships and organisational change.

The program does not replace internal People and Culture functions but recognises that these at times, may be limited and specialist expertise is required for short periods.

The hotline allows managers to contact Human Psychology for an initial discussion regarding issues or concerns. The Manager assist hotline number is 1300 277 924.

Unless queries are classified as urgent or critical, generally a response is received within twelve hours. Managers will then receive advice and recommendation on their particular situation from a trained psychologist.

For further information and contact visit https://humanpsychology.com.au/

 

Acute trauma counselling

The University provides appropriate counselling to assist staff who experience a traumatic event such as being involved in or witnessing a serious accident, a death or physical assault at work.

Contact:

The WHS Unit: 8201 3024 – during working hours

University Security: 8201 2880 – after hours

This service is only for sudden, acute, work related trauma such as described. Other counselling services are available through the Employee assistance program.

Need more information?

Contact Work Health & Safety

08 8201 3024

whs@flinders.edu.au

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Sturt Rd, Bedford Park
South Australia 5042

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Last Updated: 18 Feb 2025

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