Students typically present to the service by using the online booking form.
Having received the booking request, one of our duty counsellors will then try (within 1-3 days) to get in contact with you via phone to speak to you about your issue.
Sometimes the problem can be resolved during that initial contact. Other times, the counsellor might suggest booking in for a counselling appointment, or they might refer to you a service better suited to your situation.
For students who are booked in for a counselling appointment, during the counselling session, you'll be encouraged to share what is troubling you, one-on-one with one of our counsellors, either face-to-face or over the phone/Skype. You may be asked to describe a difficult situation, or difficult thoughts and feelings you are struggling with. By discussing your concerns with you, the counsellor can help you gain a better understanding of the situation, of your thoughts and feelings, as well as helping you identify some potential solutions.
It is common to require only a few counselling sessions in order to come up with a plan to resolve the issues that are troubling you. If more sessions are required, your counsellor will let you know. Flinders students can access up to 6 sessions per year.
Counselling sessions can range in length from short 15 minute phone calls, to the more typical hour-long face-to-face appointment.