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Health services

Student support & services Health, counselling and disability services Health services

If you have a fever, cough, sore throat or shortness of breath or had contact with a confirmed case of COVID-19 or visited any of the locations listed by SA Health, it is important you seek testing immediately and isolate until you get your results. Please contact us via phone prior to visiting the health service so we can assess your situation. Please do not visit the health service prior to calling.

The University provides a confidential health service to all currently enrolled students at our fully equipped and accredited Medical Centre. All eligible consultations are bulk-billed.

Appointments are typically face-to-face. Telehealth phone appointments are now available if you have seen one of our doctors in the last 12 months face to face and the reason for the appointment is appropriate.

The health service provides emergency and routine medical care, as well as other services such as:

  • First aid
  • Health screens (pap smears, skin checks, cholesterol, STDs etc)
  • Staff medicals
  • Minor surgery
  • Health education
  • Vaccinations (both for health care work and travel)
  • Referrals
  • SA Pathology

 

Book an appointment - 8201 2118

 

Opening hours

9am - 5pm Monday - Friday

(including vacation periods, but excluding Christmas and New Year periods)

We can be found at the Bedford Park campus of Flinders University. Level 3, Student Services Centre next to the Sports Centre    

Emergency and after hours services

In the case of an emergency:

Medical, Fire, Police Emergency - call 000

Attend the nearest hospital emergency department (open 24 hours) - Flinders, Royal Adelaide, Queen Elizabeth, Lyell McEwin

 

After-hours doctor services

Domain Medical Centre

453 Morphett Road
Oaklands Park
Tel: 8375 7000

Open Mon-Fri, 7am-10pm, Sat & Sun, 8am-10pm

* Please note the Marion Domain Medical Centre now charges an upfront payment for international students. Please call Marion Domain for information 

 

Blackwood Family Medical Centre

356 Shepherds Hill Road, Blackwood
Tel: 8178 0087, Fax: 8178 0440

Open Mon-Fri 8:30am-11pm, Sat/Sun 9am-8pm, Public Hols 9am-6pm (bulk bills)

 

Fountain Valley Medical Centre

2 Alabama Road, Happy Valley
Tel: 8322 2824

Open 7 days to 10.00pm (bulk bills)

 

Bedford Clinic

1284 South Road
Clovelly Park
Tel: 82765055

Open Mon-Fri, 9am-5pm, Sat, 9am – 12noon (does not bulk bill)

 

Morphettville Medical Centre

520 Anzac Highway
Glenelg East
Tel: 8376 0511

Second language spoken at clinic by Doctor - Chinese and Indian

 

Southern Clinic

1140 South Road
Clovelly Park
Tel: 8276 9855

Second language spoken at clinic by Doctor - Arabic, Indian and Mandarin

 

Riverside Family Medical Practice

135 Daws Road
St Marys
Tel: 8275 9100

 

If you require a home visit by a doctor, you can arrange this by calling National Home Doctor Service - 13 74 25 - There is no cost for students who have a current OSHC or Medicare Card.

For general health information visit Health Direct -  or call the healthdirect number 1800 022 222

On campus services

SA Pathology

The SA Pathology Collection Centre is available on site Monday, Wednesday and Thursday from 9am to 12 noon.

From Monday 6th March 2023, the collection centre will be available on site Monday - Thursday 9am to 3pm.

For any queries, go to the SA Pathology website


Overseas student health cover services

Overseas student health cover – Medibank

Virtual support via Zoom (view further information)

Tuesday 3.30 - 4.30pm

Join via Zoom

Meeting ID: 657 4335 1956

Information about your appointment with the Health Service

Payment and bulk-billing

All eligible consultations and services are bulk-billed. You need to bring your Medicare Card (Australian students) or Overseas Student Health Cover (OSHC) Card.

The doctors direct bill Medicare, Medibank Private, Bupa and Allianz Global Assistance. International students with a different private health insurer will need to pay up-front on the day of their appointment and have the money reimbursed by the insurance company.

Non rebatable medicals

There are occasions when students or staff require a medical examination in relation to their employment or other activity (eg taxi driving). These medicals do not attract a Medical Benefits Scheme payment. As a result, any patient seeking such a Medical from the University Health Service will need to book a double appointment and the doctor will issue a private patient invoice of $100. This invoice must be paid at Reception following the appointment.

Reminders

We may issue you with a reminder notice from time to time as follow-up or preventative care. If you do not wish to be part of this system, please let your doctor or reception staff know.

Test results

When doctors order tests, they may organise to follow up results directly with you. If not, it is your responsibility to phone the Health Service personally for your results.

Limitations

The doctors will not provide prescriptions for medication without an appointment and will not provide medical advice or information by email. The Health Service does not treat children.

The doctors at this Accredited General Practice are obliged to follow the Medicare Benefits Scheme rules and standards when ordering pathology testing or imaging/radiology. Requests for tests from allied health practitioners, alternative health care providers or other medical practitioners outside of this clinic will be assessed by your doctor as to whether the test is clinically necessary for your appropriate treatment. It is at the discretion of your doctor to determine whether the testing request fits with the rules and standards of the Medicare Benefits Scheme and your doctor will be happy to discuss this during your appointment.

Privacy

Refer to our privacy page for how we handle your confidential information.

Our Doctors

We have four Doctors on staff:

  • Dr Timothy Moss
  • Dr Sue Lim
  • Dr Malene Smith
  • Dr Lesley Blimkie
Communication with Doctors

Patient telephone contact

If you wish to speak to a Doctor you need to book an appointment. If you are not sure whether you need an appointment call us on 8201 2118 and you will be advised as to what is required.

When clinically relevant information is discussed over the phone, the Doctor or Nurse must record the information on your patient file.
 

Telephone Confidentiality

Communication with patients via telephone is conducted with appropriate regard to the privacy and confidentiality of the patient and their health information.

If personal and health information needs to be discussed or collected over the phone, the call is transferred to a private room or area so that other patients and persons cannot hear the conversation.

If a person calls to ask if you have been seen at the Health Service, they will be advised that we abide by a strict privacy and confidentiality policy and therefore no such information will be disclosed. If the query is pursued, the caller will be advised that a message has been taken and a Doctor or the Director of Student Services will return their call as soon as convenient. 


Email correspondence

Email correspondence is not utilised as a way to communicate with patients or other health practitioners.

Contact us

Health, Counselling and Disability Services are located at:
Level 3, Student Services Centre (next to the Sports Centre)
Flinders University, Sturt Rd,
Bedford Park SA 5042

Office hours are open: 9am to 5pm, Monday – Friday (including vacation periods, but excluding Christmas and New Year periods). 

All feedback or complaints about the services offered at Health, Counselling and Disability Services should be directed to the Director Student Services.

(08) 8201 2118

After Hours Crisis Support Line

counselling@flinders.edu.au

disability@flinders.edu.au

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Sturt Rd, Bedford Park
South Australia 5042

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CRICOS Provider: 00114A      TEQSA Provider ID: PRV12097      TEQSA category: Australian University

Last Updated: 28 Feb 2023
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