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Student travel insurance

Finances and administration Student travel insurance

Flinders University provides travel insurance cover for members of the University community who have been approved to travel for and on behalf of the University.

If you are a student enrolled in an undergraduate or postgraduate course, including a research higher degree, at Flinders University travelling within Australia or overseas for your studies, then you are eligible to access cover for your university travel, subject to University and policy terms, limitations and exclusions. See more detailed information below.

Helpful information before, during and after your travel is provided by Chubb Assistance.

Students travelling overseas must register for travel insurance using the button below.

Register for student overseas travel insurance

Useful links

     Student travel insurance registration  Chubb Assistance  Crisis24 Registration  DFAT Smart Traveller  Staff travel insurance  COVID-19 information for students

Frequently asked questions

Eligibility for cover keyboard_arrow_up

You are able to access travel insurance for your university travel if you are getting credit towards your Flinders University studies or your trip has been otherwise approved by your College subject to the following conditions:

  • Your overall travel period is a maximum of 180 days (for undergraduate students) or 365 days (for postgraduate students) and
  • The percentage of incidental private travel does not exceed 50% of the University related travel, and
  • The journey involves a destination 50 kilometres or more away and commences from, and concludes at, your normal workplace or residence (whichever is left last)

If you do not meet these conditions cover may not apply to all or part of your trip.

It is your responsibility to ensure that you are fully covered for the whole period you will be away.

Note - Some countries and/or overseas institutions may require students going on exchange, placements, internships, etc, to obtain in-country health or other insurances. The University's travel insurance will not override this requirement, and you must obtain the required in-country insurance before you leave Australia.

Pre-existing medical conditions keyboard_arrow_up

The University’s travel insurance policy contains exclusions relating to known or suspected pre-existing medical conditions.

Examples of specific exclusions include for expenses incurred when you are:

  • travelling against the advice of a doctor or dentist
  • unfit to travel
  • seeking medical attention for a pre-existing condition
  • diagnosed with a terminal condition prior to travel
  • obtaining routine medical, optical or dental treatment or consultation

Note - Any medication or ongoing treatment for your pre-existing condition(s) is not covered.

We recommend that you obtain current written clearances to travel from your treating Doctor(s) and keep the letter(s) with you in case of a claim. It is your responsibility to ensure that you have the appropriate level of cover.

Cover for personal effects keyboard_arrow_up

Personal effects including laptops and electronic equipment, travel documents, money, credit cards and jewellery (if not worn) should be carried on board in your hand-luggage and securely stored at all other times.  Maximum claim limits and excess amounts can be found in Section 7 of the Schedule of Benefits under Category B.

Exceeding policy limits keyboard_arrow_up

The maximum duration of any journey under the University's travel insurance policy is 365 days.

Whilst travel for undergraduate students is limited in the first instance to 180 days, additional insurance may be obtained at an additional cost from the University's insurer, which can be requested online. 

Flinders University does not receive a benefit for any policy issued by Chubb as a result of this referral. Flinders University does not provide any financial product advice, and this referral does not constitute a recommendation or endorsement of the insurance policy by Flinders University. Before making a decision please consider the Product Disclosure Statement available from Chubb.

What to do in an emergency keyboard_arrow_up

If you require emergency assistance anywhere in the world, you can call the local telephone operator 24 hours a day, 7 days a week and ask for a reverse charge call to Chubb Assistance on +61 2 8907 5995. Quote the Policy Number 03PP006831.

If emergency assistance is required, then Chubb Assistance should be contacted before any action is taken and cost incurred whenever possible to do so.

Travel Safety keyboard_arrow_up

The Department of Foreign Affairs and Trade (DFAT) provides information about all travel destinations on their Smartraveller website, where you can also register your trip and subscribe to travel advice. We would encourage you to use this facility.

Our insurer Chubb has partnered with Crisis24 to provide a range of up to date travel safety and security information in your area. To access the Chubb Assistance services provided by Crisis24, register with your policy number 03PP006831.

Helpful additional information for before, during and after your travel is available from Chubb Assistance.

How to submit a claim keyboard_arrow_up

Claims against the University’s travel insurance can be made directly via Chubb online or via a claim form (the process is further outlined in this infographic). The Policy Number is 03PP006831.

Schedule of Benefits keyboard_arrow_up
  • Schedule of Benefits

COVID-19 and travel insurance

The advice below is applicable for staff and students travelling on behalf of the University.

Subject to the terms and conditions of the University’s travel insurance policy, if you become infected with COVID-19 whilst travelling (or if you are affected by close contact restrictions) you may be covered for:

  • Medical expenses
  • Evacuation to your country of residence
  • Losses relating to flights, accommodation etc.
  • Additional out of pocket expenses including quarantine costs.

If you are unable to commence your journey due to contracting COVID-19 or close contact restrictions, then loss of deposits may be covered.

The University’s travel insurer considers COVID-19 to be a ‘foreseen circumstance’ and as such will not typically cover other COVID-19 related claims. This includes losses incurred before travel commences (such as government-imposed border closures, or where you decide not to travel due to COVID-19 etc).

Have questions?

If you have any questions contact Risk and Assurance Services

*Calling from outside Australia? See information about calling from overseas.

08 8201 3793

Risk and Insurance Flinders

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Sturt Rd, Bedford Park
South Australia 5042

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Last Updated: 18 Jan 2024

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