Support and services
directory
There are a wide range of support and services available at Flinders to help you succeed.
Use the links below to find out more.
* Indicates that service has been impacted by COVID-19 and is not currently being offered or changes have been made to how the service is delivered.
Health and wellbeing
Explore our extensive range of free support services to support your mental, cultural, physical and emotional wellbeing.
Services
Access the confidential, fully equipped and accredited health service which is available to all currently enrolled students.
SA Pathology is also available on campus.
All eligible consultations are bulk-billed.
Access the free and confidential counselling service Monday to Friday 9am to 5pm, available to all students. Our qualified, experienced counsellors can assist with any personal or academic issues. Face-to-face and telehealth appointments are available.
Outside these hours, crisis support is available by calling 1300 512 409 or texting 0488 884 103 (this includes weekends and public holidays).
A free, confidential service for students who have a disability. Support includes help with access plans, equipment/ software access, alternative exam arrangements and parking permits.
Disability includes medical and/or mental health conditions, learning difficulties or any disability that impacts on study.
Speak to an advisor for information and support regarding bullying, discrimination, harassment, sexual harassment or victimisation.
Open 24/7, Flinders University Sport and Fitness offers a fully equipped weights and cardio room, group classes and a separate ladies only gym. Located on campus at Bedford Park.
When you need help with a legal dispute, FUSA is available to assist.
Chill and connect with chaplains
Speak with a chaplain for spiritual care and guidance.
Visit the Flinders community market for free and low-cost food (including fresh fruit and vegetables) and to participate in cooking demonstrations and range of other activities.
An initiative designed to enhance university culture by creating a more welcoming and inclusive environment for members of the Flinders community who identify as lesbian, gay, bisexual, transgender, intersex, and queer (LGBTIQ).
Facilities
Oasis Community and Wellbeing Centre
Located on campus at Bedford Park, the Oasis Community and Wellbeing Centre supports your physical, emotional and spiritual needs through a range of well-being focused programs and activities.
Find one of the male or female prayer rooms, for all faiths, that are equipped with washing facilities and prayer spaces.
Resources
Student Health and Wellbeing blog
News, articles and resources from Health, Counselling and Disability Services covering wellbeing, mental health, self-care and productivity tips.
Access our collection of written resources to help build productivity and wellbeing.
This evidence-based program from Be Well Co teaches you how to develop your own mental health and resilience plan.
Programs
This program provides you with the psychological tools necessary to tackle procrastination and study avoidance.
Join yoga and meditation classes at the Oasis student community and wellbeing centre at Bedford Park campus.
Relaxed, informal opportunities to meet and chat with other students. Led by Oasis Chaplains, but not specifically religious or spiritual.
Volunteer your time, knowledge and experience to help create and deliver wellbeing-related programs and activities for your peers.
The Good Vibes Experiment is a student-led mental health campaign encouraging experimentation with adding positive mood-inducing activities to our everyday lives.
Oasis Online is a community of students interested in health and wellbeing. Oasis online can help you connect you with the wellbeing program that suits your needs, as well as connect you to student wellbeing ambassadors and volunteers. Find Oasis Online in FLO.
A half-day workshop that prepares anyone, regardless of experience to become a suicide-alert helper.
Study and learning
Having the right tools to navigate through University life and study efficiently is the key to your success as a student.
Get help with academic writing, numeracy, referencing, and general study skills.
Get help with re-marks & re-submissions, grade appeals, academic integrity issues, issues with University staff and remission of student fees.
Get online study help 24/7 including draft assignment feedback and live chat with subject specialists, even during semester breaks.
Access librarian and FLO support, study spaces (including 24-hour), computers, past exams, online collections (including databases and ebooks) as well as physical materials including books, videos and special collections, all through the Flinders Library. Photocopying and printing services are also available.
For assistance with search strategies and finding resources for your assignments, book an appointment with a librarian today.
Online library for researchers
If you are a Ph.D. candidate or enrolled in the Masters Degree by Research, access workshops, HDR inductions, one on one appointments, literature and systematic review support, research and advanced searching consultations.
If you need help using FLO, we suggest you take a look at the FLO help pages or call the FLO Student Helpdesk on 1300 354 633 and select option 3.
At the Learning Lounge, you can get in-person study help from academic advisors, including assistance with writing, grammar, referencing, numeracy, and general study skills.
Access online study guide resources to help with writing, exams, referencing, mathematics, English language and general study skills.
College student representatives help shape your learning experience. Meet your rep, or become a rep.
Financial support and assistance
Learn about the range of University and government financial assistance services you may be eligible for.
A wide range of scholarships are available to provide financial support to students who need it.
Get financial information and assistance regarding government assistance, debt negotiation, hardship loan variations, personal finances, budgeting and more.
Get help preparing your annual tax return.
Interest free loans of up to $500 are available to eligible students.
Emergency financial assistance
Students experiencing financial difficulty can apply for assistance in the form of supermarket vouchers, food parcels, and metro cards.
Apply for financial support to participate in an activity that focuses on professional development, student representation and leadership.
Enrolment and course
Flinders is here to support you every step of the way with your enrolment. We are also available to talk through options if you are considering changing your course.
General student administration enquiries
Flinders Connect is your first point of call for queries relating to your student administration. This includes your enrolment, credit transfers, finances, examinations, and graduation.
During peak enrolment periods Flinders Connect runs a dedicated support service to assist you to enrol and register in class activities.
Speak to someone about deferring my degree or apply for a leave of absence.
Considering changing your course?
If you’re interested in changing your course or have questions about the options available, you can speak with a Student Advisor by calling 1300 354 633 (select option 1) or book a time for a Student Advisor to call you.
Admin and technology
Flinders Connect can assist you with a range of student admin enquiries and the Information and Digital Services team provides support for all your technical and software needs.
Flinders provides computers and printers on campus for you to use.
Services available at Bedford Park and Sturt campuses for document certification, or to verify your identity.
Flinders University provides high speed Wi-Fi (eduroam) on campus as well as at other participating education institutions and medical facilities.
Software and home use licences
Find information on the software available for you to use, how to get access and training materials.
You can purchase and collect official academic documents (i.e. transcripts) online or from Flinders Connect. Testamur collection is also available from Flinders Connect.
Flinders Connect can verify your records for employers, certain accreditation bodies, and government organisations.
You can order your student ID card online or at Flinders Connect. ID cards can also be updated annually at Flinders Connect with an express service available during peak enrolment periods.
Flinders Connect can help you update your personal details in the student system.
Register your device for Multi-factor Authentication (MFA) for added account security or get help with using MFA.
Staff are available at Flinders Connect (Bedford Park) to help with Information Technology (IT) issues, including Okta, Multi-Factor Authentication (MFA), computers and printing on campus, Office 365 home use licenses, Wi-Fi (Eduroam) configuration, Virtual Apps, EndNote, SPSS and email. If you're not on campus, you can contact the IDS Service Desk on (08) 8201 2345 between 8am to 5.30pm, Monday to Friday, excluding public holidays. Alternatively, you can log an IT Help and Support request online via Service One.
Teaching and learning software
A list of software that is available in teaching and learning spaces.
Careers and employment
Flinders is dedicated to supporting you to prepare for and step into your career.
Explore a range of free services and programs to launch your career. Explore your career options. Apply and search for jobs. Connect with industry and build your professional skills and networks.
Join over 4,000 students in this free, opt-in program to develop your professional skills, gain new experiences and increase your employability. Participate and get recognised for extra-curricular activities that sit outside of your study through this leading, industry-aligned award program.
CareerHub is your dedicated Flinders careers portal. View current job vacancies. Learn how to craft your resume and cover letter and nail that job interview. Register in over 200 free career-related events, workshops and webinars, annually.
Security
Campus Security is available 24 hours a day, seven days a week, to assist with an emergency or safety threat. In an emergency, please call triple zero (000), then Security on 8201 2880. Our security officers are trained in first response and first aid and all security vehicles are equipped with automatic defibrillators.
Trained security officers are available to escort you to locations on or near the Bedford Park campus. This free service is available to all students from anywhere on campus.
Contact Security (next to Flinders Connect on the Plaza at Bedford Park) to check if your property has been handed in or call 8201 5151.
Hotline phones are located around the Bedford Park campus and provide a direct contact point with University Security.
If you need to access University buildings after hours, visit the Security Office next to Flinders Connect on the Plaza at Bedford Park for assistance. You can also request access by logging a Service One request.
Sexual assault / Sexual harassment support
Support services are available to those who have experienced sexual assault and/or sexual harassment or those that have concerns about an incident or behavior of others.
International students
Flinders International is the first point of contact for all onshore international students and offers a range of programs supporting your enrolment, study and social life.
International Student Services
ISS supports all onshore international students including those who are studying online due to COVID-19-related travel restrictions. We support students who are experiencing challenges in adjusting to the Australian academic and living environment, including one-to-one confidential appointments with an international student advisor.
Flinders International provides a face to face service to answer your enquiries from course admission, course transfers, general international student enquiries and one-to-one confidential appointments with a compliance officer or an international student advisor.
To make your start in Adelaide as easy as possible, International Student Services offers a free meet and greet service for new international students.
International Student Services (ISS) can provide letters required by sponsors, banks, the Department of Home Affairs and other government departments in Australia and abroad.
The ISS organises a general orientation program for new international students, day and weekend tours throughout the semester, social activities and information sessions.
Indigenous students
Support services for Aboriginal and Torres Strait Islander students are offered by Yungkurrinthi Student Engagement.
The student lounge offers study spaces, computer suite, kitchen with food pantry and relaxation area close to support staff.
The Indigenous student support officers are available to work directly with you to provide individual support throughout your degree.
Study skills advisors are available to help with improving general academic study skills.
Yungkurrinthi Tutorial Program
Provides free additional one to one or group tutoring for all enrolled Indigenous students.
Speak with us about scholarships, cadetships, internships, emergency funding and more.
Higher degree research students
The Office of Graduate Research is the first point of contact for all higher degree by research students and offers a range of programs supporting your enrolment and study. In addition to all the services on this page, HDR students have some added services available to them listed below. More information for services available to HDR students can also be found in the HDR student area.
The University employs a full-time statistical consultant to help staff and postgraduate students by:
- Providing statistical one-to-one consultations
- Conducting statistical workshops/tutorials
- Helping researchers to obtain restricted access data
- Providing IBM SPSS and NVivo technical support
- Supervising administration of the IBM SPSS and NVivo licences as well as looking after a stand-alone PC with Specialised Statistical Software
HDR students at Flinders have their own, dedicated, swipe-card accessible study area called HDR Central where you will find:
- Hot desks
- Quiet study zones
- Bespoke software, such as Dragon Naturally Speaking and various statistics packages.
- Small occupancy spaces for communal work
- Coffee machine and fridge
Research & Employability Skills Training (REST) Program
REST is a compulsory, structured training program for all HDR students, based on the Vitae Researcher Development Framework (RDF). It consolidates all training activities and online content into one skills training program that is built around the students' individual research needs and career aspirations.
Sometimes undertaking a PhD isn’t always a smooth ride. We want to keep you supported so you can stay on-track. We have created a unique Progression Support Program for HDR students.
Researcher Development and Support (RDS)
Research Development and Support provides a range of programs and services to support researchers, including:
- Grant funding and contracts
- Ethics, biosafety and integrity
- Research data and reporting
- Development and training
The New Venture Institute is the centre of innovation and entrepreneurship at Flinders University. Through their programs and activities they inspire, connect and educate future generations of entrepreneurs and innovators. As HDR students and early career researchers, you are encouraged to get in contact with NVI and see how they can assist you to make industry connections and stand out from the crowd.
Flinders University provides travel insurance cover for HDR students who have been approved to travel within Australia or overseas for their research.
Lanyards with important field trip information can be provided to HDR students who are required to travel as part of their research project. Lanyards can be organised for collection or can be posted. Contact HDR.Progression@flinders.edu.au
Cotutelle doctoral degrees are a great opportunity to access additional expertise, enhance collaborative partnerships and bring an international perspective to your research. Cotutelle Doctoral Degrees refer to a doctoral degree program that is undertaken jointly at Flinders University and an international higher education institution, resulting in the award of two parchments, one from each institution.
Digital recording equipment loans
FUSA have generously donated a Q8 Zoom handheld video camera and a Zoom 6 track audio recorder which are available for HDR students to borrow from the Office of Graduate Research. If you would like to book the equipment, fill out the application form.
Inspire candidature management system
Inspire is the candidature management system used throughout your candidature. You will get access to Inspire once you begin your studies (after your official starting date). You will use Inspire throughout your candidature to plan and manage your skills development, book into course, manage your milestones, submit any forms and manage your thesis examination.
Library services & researcher induction
The library provides a number of services to assist HDR students throughout their candidature. Dedicated college and Research Librarians are available to provide support with high level searching. You can book an appointment with a Research Librarian or enrol in online workshops.
The University offers various scholarships to postgraduate students. Most HDR scholarships are offered through the Research Training Program (RTP). Research funding from colleges is also available. Refer to the Contacts & resources page for more information.
There are a number of prestigious scholarships available to HDR students that will provide financial support for you to study overseas.
Need help?
Contact Flinders Connect with all your enquiries. We are located on Level 0, Central Library, Bedford Park campus.
*Studying outside Australia? See information about calling from overseas
Sturt Rd, Bedford Park
South Australia 5042
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