Welcome to Flinders Connect!
Flinders Connect offers in-person, phone and online support for student related issues such as enrolment, fees, exams, graduations, and general queries.
If you are a new student, please visit the New Students page for step-by-step instructions on commencing your studies.
For online support and frequently asked questions, visit AskFlinders.
Monday: 9am to 5pm
Tuesday: 9am to 5pm
Wednesday: 9.30am to 5pm
Thursday: 9am to 5pm
Friday: 9am to 5pm
Flinders Connect can assist you with a range of enquiries, including:
ID cards for commencing students can be ordered via the ‘Order My ID Card’ app on your student dashboard or by visiting Flinders Connect in person.
Our Enrolment Support services are available virtually, over the phone, and online via AskFlinders. Assistance with enrolment and class registration is available on 1300 354 633 (option 2) during business hours or by submitting a support request via AskFlinders (24/7).
Flinders Connect is unable to offer specialised course advice. If you are unsure which topics to enrol in or need assistance with your study plan, please contact a course advisor within your college. More information can be found at the following links:
A number of specialist services are also available in Flinders Connect during the following times.
|
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
---|---|---|---|---|---|
Admissions and student recruitment |
Monday - Staff available in Flinders Connect between 10am - 4pm | Book a Chat | Book a Chat | Book a Chat | Book a Chat |
Overseas student health cover – Medibank Virtual support also available: |
10am - 4pm
3.30 - 4.30pm Meeting ID: |
10am - 4pm |
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Student IT Support (No service during term/semester holiday breaks) | 9am - 5pm | 9am - 5pm | 9.30am - 5pm | 9am - 5pm | 9am - 5pm |
Please note, service times and availability are subject to change without notice.
If you are studying overseas and would like to speak with a Flinders University staff member over the phone, you will need to be aware of the following:
To dial from overseas to our staff based in Australia you will need to add the international dialling prefix of the country you are based in as well as Australia’s country code (61) to the start of the number you are dialling.
So, for example, if you are based in China and would like to call Flinders Connect you would need to dial 00 61 1300 354 633.
(00 is the International dialling prefix for China, 61 is Australia’s calling code and 1300 354 633 is the Flinders Connect number).
* You can also use Jabber Guest to call Flinders. Jabber Guest offers a better and cheaper alternative to international phone calls, all you need is device (mobile, laptop, PC/Mac or tablet). For more information you can download the Jabber Guest User Guide and view FAQs on the student computing page.
When dialling Flinders staff in Australia, you will also need to be aware of the time difference between Adelaide, Australia and the country you are based in.
Note: Flinders staff are available during business hours which is 9am to 5pm Monday to Friday (Adelaide time). You can check the time difference using the time zone converter.
Sturt Rd, Bedford Park
South Australia 5042
CRICOS Provider: 00114A TEQSA Provider ID: PRV12097 TEQSA category: Australian University
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