The Return to Work Coordinator will forward the completed Claim documentation to the University Claims Manager within two business days of receipt. The Return to Work Coordinator will notify you, your supervisor and the Dean and/or Director of your College/Portfolio that the claim has been lodged.
The Return to Work Coordinator
- will contact you and your supervisor
- may request additional information to assist in determining the rate of weekly payments
- will arrange services to help you to recover and return to work this may include visiting you if you are likely to be away from work for more than two weeks.
The University Claims Manager will make a determination on the claim and will advise you, and the Return to Work Coordinator will advise your supervisor and the Dean and/or Director of your College/Portfolio, whether or not the claim has been accepted.
Other Australian states and territories
The RTW Coordinator will forward the claim documentation to the Insurance Company Claims Manager in your State or Territory for determination of the Claim. The submission of the form will meet the requirements of the legislation according to the State or Territory requirements.
The RTW Coordinator will explain to you the payment of weekly wages and medical expenses as stipulated by the legal requirements relevant to your State or Territory. You will need to use your sick leave and/or annual leave until the claim is determined. If the claim is accepted, your sick leave and annual leave entitlements will be restored.
The University will work within the legislative requirements of each State/ Territory in the provision of rehabilitation. The RTW Coordinator in South Australia will liaise with the person injured, their supervisor and the Claims Manager to plan a safe and efficient return to work when this is medically possible. The return to work may include alternative duties and/or modified duties and varied hours worked.