Your personalised plan

Here are some of the steps you can take to start working through your concerns

We have included resources available to you at Flinders to help you explore the issue or difficulty you are experiencing, self-help resources so that you can take action now and external resources if you would prefer to speak to someone outside the university environment. There is also steps on how to get more help and support on the issue from support teams.

I have a health or mental health concern or want to improve my mental health

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Check out the wide range of blog articles on wellbeing and productivity written by the Flinders Health, Counselling and Disability Services team.
Sign up to Oasis Online and view a range of wellbeing related programs run by Flinders.
The Centre for Clinical Interventions has an excellent catalogue of self-help resources designed to help you look after yourself.

Reach out for further support

Flinders offers a confidential and fully equipped health service and pathology service which is available to all currently enrolled students.
Book an appointment to see a Flinders’ counsellor during business hours, by calling (08) 8201 2118 or emailing counselling@flinders.edu.au
If you are emotionally distressed, experiencing mental health issues or having thoughts of self-harm and it is out of normal business hours contact the Flinders’ out of hours crisis line 1300 512 409 or text 0488 884 103.
Consider visiting Flinders Health2Go- a paid community service located at Sturt campus offering exercise, hearing, physiotherapy, diabetes, speech and vision services.
Alternatively, you can access trusted health advice from Health Direct which offers free health advice to all Australians.

I am very distressed or worried

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Flinders provides online programs to teach you how to better manage psychological issues. These can be completed in your own time.
Explore the range of resources available through the Centre for Clinical Interventions. You may find these helpful when anxiety or worry becomes excessive, feels uncontrollable or intrusive in your life.
There are many different coping strategies available when trying to work through problems. Download the Coping Plan app which guides you through the process of creating a plan to follow during times of distress. The app is available for free download from the Apple Store or Google Play.

Reach out for further support

Book an appointment to see a Flinders counsellor during business hours, by calling (08) 8201 2118 or emailing counselling@flinders.edu.au
If you are emotionally distressed, experiencing mental health issues or having thoughts of self-harm and it is out of normal business hours contact the Flinders out of hours crisis line by calling 1300 512 409 or text 0488 884 103.
If you would prefer to speak to someone outside the University, Flinders’ maintains a list of external crisis support and web chat services you can contact. These include BeyondBlue, Lifeline, Kids Helpline and eHeadspace.

I’m not sure what to do with the feedback I receive on assignments

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Feedback can be painful to receive at times, but is important for learning, and is a common part of professional life. You can watch this video to help understand the purpose of feedback and how to use it to your advantage.
Read through your feedback, then put it aside for a few days. Then come back and read through it again, focus on the key areas for improvement.
If you don’t understand your feedback, you can contact your topic coordinator or tutor to discuss the feedback you have received.
Request for a re-mark if you feel that your grade or feedback is incorrect.
Explore the information on the Academic Advocacy Website (the FAQs might be helpful).

Reach out for further support

Talk to your topic coordinator or tutor to ask for clarification on feedback. (Contact details via FLO).
Visit the Learning Lounge to get help on understanding what you need to do to improve.
Speak with a Student Advocacy Officer at FUSA who can help you with re-marks and resubmissions, appeals against final grades, academic integrity issues (plagiarism, collusion, etc.) and assistance dealing with a complaint or grievance related to your studies.

I am experiencing domestic or relational violence or abuse

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There are a number of services in the community which deal specifically with domestic or relational violence that you can contact.

1800RESPECT understands that everyone's experience of sexual, domestic or family violence is different. Whatever your situation, it is important to know that help and support are available. They will work with you to help identify what you can do and to find the right support services for you. Everyone's situation is different and no one knows your situation better than you.
They can be contacted by phone on 1800 737 732 or online chat, 24 hours a day, seven days a week.
Blue Knot Helpline is a specialist service. Their counsellors provide empathetic, informative and empowering support for adult survivors of childhood trauma and abuse. They can be contacted by phone 7 days a week between 9-5pm on 1300 657 380 or email helpline@blueknot.org.au.
They also provide support if you live with disability and have you experienced abuse, neglect, violence or exploitation. Call them on 1800 421 468 to contact their National Counselling & Referral Service.
The National Disability Abuse and Neglect Hotline is an Australian-wide telephone hotline for reporting abuse or neglect of people with disability – call them on 1800 880 052.
Flinders provides free and confidential counselling sessions (up to 6 sessions per year) that are available to all undergraduate and postgraduate students, including students studying entirely online. Our qualified, experienced counsellors can help with domestic violence or abuse issues.

Reach out for further support

Make an appointment with one of our GP’s, Counsellors or Equal Opportunity Advisors to discuss your options and initiate support.

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Contact the Flinders Support Network via email or phone.

Counselling support
If you need counselling support, the Flinders counselling service is available between 9am and 5pm weekdays. To make an appointment call (08) 8201 2118 or email counselling@flinders.edu.au. Outside these hours, crisis counselling support is available by calling 1300 512 409 or texting 0488 884 103. This includes weekends and public holidays.

supportnetwork@flinders.edu.au

08 8201 5500