
  • flinders.edu.au
  • Staff
  • Students
  • Library
Flinders University Logo Flinders University Logo
  • New students

    Getting started

    • New students - Start here
    • Accept offer
    • Orientation
    • Credit transfer
    • Ready2Go?
    • Find your college
    • Your FAN
    • Okta

    Higher degree by research

    • Apply for a higher degree by research
    • Start your higher degree by research
    • HDR online induction
    Student System
    Orientation planner
    Compass
  • My course

    My course

    • Course rules & topics
    • Manage your enrolment
    • Timetables
    • Textbooks
    • Exams, assessments and results
    • Academic Progress
    • GPA calculator
    • Graduation
    • Internal transfer
    • Prizes and awards
    • Summer topics
    • Transnational Education (TNE) Students
    • Academic integrity
    • Graduate qualities

    Careers and opportunities

    • Student placements (WIL)
    • Careers & employability
    • Horizon Professional Development Award
    • Study abroad
    • Apply for honours year
    • Further study
    • Apply for a higher degree by research

    Higher degree by research

    • HDR home
    • Degree management
    • Progression and milestones
    • Examinations and completions
    • HDR development
    • Events and awards
    FLO
    Student System
    Compass
    Inspire
  • Support & services

    Health & wellbeing

    • Health services
    • Counselling services
    • Disability services
    • BetterU
    • Oasis Student Community Wellbeing Centre
    • Sport & fitness
    • Student Success & Wellbeing Advisors

    Study & learning

    • Academic advocacy
    • Studiosity online support
    • Learning Lounge
    • English language support
    • Study guides
    • Library
    • FLO Help
    • Student Learning Support Service
    • Elite athletes study support
    • Defence reserves study support

    Other support & services

    • Indigenous student services
    • International student services
    • Careers and employability
    • Legal advice
    • Financial advocacy
    • Financial support and scholarships
    • Flinders Connect

    IT & technology

    • Student systems and software
    • Email
    • Wi-Fi (eduroam)
    • Computers and printers on campus
    • Multi-factor authentication
    View all support & services
    Ask Flinders
    Flinders Support Network
    Support for Students
  • Uni life

    Campuses and facilities

    • Bedford Park campus
    • Tonsley campus
    • City Campus
    • Regional SA locations
    • Northern Territory campuses
    • Campus security
    • Accommodation
    • Flinders University Museum of Art (FUMA)

    Student news

    • Ping! all student newsletter
    • Empire Times Magazine
    • Student Stories

    Get involved

    • Get involved overview
    • Clubs & societies
    • Sport & fitness
    • FUSA events
    • Join the Student View Group
    • Join the student association (FUSA)
    • Become an Inspire mentor
    • Become a wellbeing ambassador
    • The Good Vibes Experiment
    • Flinders Learning Experience Conversations

    Colleges

    • College of Business, Government and Law
    • College of Education, Psychology and Social Work
    • College of Humanities, Arts and Social Sciences
    • College of Medicine and Public Health
    • College of Nursing and Health Sciences
    • College of Science and Engineering
  • Finance & admin

    Finance and fees

    • Financial advice, emergency loans and grants
    • Scholarships
    • Fees, payments and refunds
    • Student Services & Amenities Fee (SSAF)
    • Domestic student financial assistance
    • International student financial assistance
    • Financial advocacy

    Admin & documents

    • Government compliance
    • My eQuals
    • Transcripts
    • AHEGS
    • Testamurs
    • Student ID cards
    • Justice of the Peace
    • Important dates
    • Policy

    Insurance

    • Student travel insurance
    • Student insurance
    Student System
    Online payments
    Ask Flinders
  • Feedback & rights

    Feedback

    • Ideas & feedback
    • Student Evaluation of Teaching (SET)
    • Success report
    • Surveys and Focus Groups

    My rights & policies

    • Safety on campus
    • Student policies and procedures
    • Equal opportunity & diversity
    • Work, Health and safety (WHS)

    Complaints

    • Complaints and appeals
  • flinders.edu.au
  • Staff
  • Students
  • Library
  • You have no saved courses.

    Continue to explore your course options.

     
    Explore our courses

    Your saved courses

    {{{courseName}}}
    mail_outline
    delete
    View all saved courses
  • Quick links 
    • Compass
    • Flinders dashboard (Okta)
    • Calendar and key dates
    • Ask Flinders
    • Student System
    • Flinders Learning Online (FLO)
    • Email login
    • Parking: Bedford Park
    • Campus map: Bedford Park
    • Policy library
    • Campus bus
    • Shop Flinders merchandise

 

Flinders Online support and services directory

There are a wide range of support and services available at Flinders to help you succeed.

Use the links below to find out more.

Enrolment and course 

Financial support 

Technology and admin 

Study and learning 

Support for students

Careers and employment 

Health and wellbeing 

Indigenous students 

FAQs

Emergency support 

Safety and security 

"We all come from different places, we all go through different things, but we deserve the same opportunities. Flinders really provides that."

Flinders students Mahlee, Muthu and Shai talk about their experience with the range of student support services and facilities available at Flinders.

Enrolment and course

Flinders is here to support you every step of the way with your enrolment. We are also available to talk through options if you are considering changing your course.

General student administration enquiries

Flinders Connect is your first point of call for queries relating to your student administration. This includes your enrolment, credit transfers, finances, and graduation.

Enrolment Support Centre

During peak enrolment periods Flinders Connect runs a dedicated support service to assist you to enrol.

Deferral and  leave of absence

You need to speak to someone if you want to defer your course or apply for a leave of absence.

Note: Not all courses are eligible to be deferred.

Considering changing your course?

If you’re interested in changing your course or have questions about the options available, you can speak with a Student Advisor by calling 1300 354 633 (select option 1) or book a time for a Student Advisor to call you.

Study and learning

Having the right tools to navigate through University life and study efficiently is the key to your success as a student.

Study support

Get help with academic writing, numeracy, referencing, and general study skills.

Academic advocacy

Get help with re-marks & re-submissions, grade appeals, academic integrity issues, issues with University staff and remission of student fees.

Studiosity

Get online study help 24/7 including draft assignment feedback and live chat with subject specialists, even during semester breaks.

Library

Get help with finding the resources you need for assignments and explore an extensive collection of books, articles, videos, and more.

Library workshops

Receive customised support from a librarian in undertaking study and research.​ Get assistance with search skills, ranging from assignment searching to advanced literature searching.

FLO Support

Access 24/7 support via phone, chat and email.

Online study guides

Access online study guide resources to help with writing, exams, referencing, mathematics, English language and general study skills.

Student representation

College student representatives help shape your learning experience. Meet or become a rep.

Health and wellbeing

Explore our extensive range of free support services to support your mental, cultural, physical and emotional wellbeing.

Health and wellbeing services

Health services

Access the confidential, fully equipped and accredited health service which is available to all currently enrolled students.

All eligible consultations are bulk-billed.

Counselling

Access the free and confidential counselling service Monday to Friday 9am to 5pm, available to all students. Our qualified, experienced counsellors can assist with any personal or academic issues. Face-to-face and telehealth appointments are available.

Outside these hours, crisis support is available by calling 1300 512 409 or texting 0488 884 103 (this includes weekends and public holidays).

Disability support

A free, confidential service for students who have a disability. Support includes help with access plans and equipment/ software access.

Disability includes medical and/or mental health conditions, learning difficulties or any disability that impacts on study.

Equal opportunity advisor

Speak to an advisor for information and support regarding bullying, discrimination, harassment, sexual harassment or victimisation.

Free legal advice

Flinders Legal Centre (FLC) offers free, independent, and confidential legal advice and information.  Services are available to anyone in the community, not only Flinders University students, and is accessible online, or in-person by arrangement.

Student Success and Wellbeing Advisors

Our team of advisors are here to help you succeed, both academically and personally. We want to help you find your own path to success, and we'll work with you to overcome any challenges you're facing.

Pride Network

An initiative designed to enhance University culture by creating a more welcoming and inclusive environment for members of the Flinders community who identify as lesbian, gay, bisexual, transgender, intersex, and queer (LGBTIQ).

Health and wellbeing resources

Student Health and Wellbeing blog

News, articles and resources from Health, Counselling and Disability Services covering wellbeing, mental health, self-care and productivity tips.

Self-help library

Access our collection of written resources to help build productivity and wellbeing.

Good Vibes Experiment

The Good Vibes Experiment is a student-led mental health campaign encouraging experimentation with adding positive mood-inducing activities to our everyday lives.

Health and wellbeing programs

Studyology

This program provides you with the psychological tools necessary to tackle procrastination and study avoidance. 

Mindfulness for Academic Success

This is a five-week evidence-based wellbeing program where students learn to use mindfulness skills to reduce stress and anxiety whilst improving focus, stop procrastinating and study more efficiently and with more enjoyment! 

Be Well Plan

This evidence-based program from Be Well Co teaches you how to develop your own mental health and resilience plan.

Wellbeing Ambassador Program

Volunteer your time, knowledge and experience to help create and deliver wellbeing-related programs and activities for your peers.

Life-Hacks Drop In Sessions

Based on principles from Acceptance and Commitment Therapy (ACT), Life Hacks Drop-In Sessions will provide you with practical tools, techniques and strategies in a fun and light way to improve both your wellbeing and academic performance.  

ADHD 101 Support Program

Join us for a transformative 10-week journey designed for students with ADHD. Discover your unique strengths, conquer study challenges, and foster a supportive community. From organisation to emotional regulation, we’ll equip you with strategies for success.

*safeTALK

A half-day workshop that prepares anyone, regardless of experience to become a suicide-alert helper.

Financial support and assistance

Learn about the range of University and government financial assistance services you may be eligible for.

Scholarships

A wide range of scholarships are available to provide financial support to students who need it.

Financial counselling

Get financial information and assistance regarding debt negotiation, hardship loan variations, personal finances, budgeting and more.

Assistance with tax returns

Get help preparing your annual tax return.

Interest free loans

Interest free loans of up to $500 are available to eligible students.

Emergency financial assistance

Students experiencing financial difficulty can apply for assistance in the form of supermarket vouchers, food parcels, and metro cards.

FUSA development grants

Apply for financial support to participate in an activity that focuses on professional development, student representation and leadership.

Technology and admin

Flinders Connect can assist you with a range of student admin enquiries and the Information and Digital Services team provides support for all your technical and software needs.

Software and home use licences

Find information on the software available for you to use, how to get access and training materials.

Multi-factor Authentication

Register your device for Multi-factor Authentication (MFA) for added account security or get help with using MFA.

IT Support

Staff are available at Flinders Connect (Bedford Park) to help with Information Technology (IT) issues, including Okta, Multi-Factor Authentication (MFA), computers and printing on campus, Office 365 home use licenses, Wi-Fi (Eduroam) configuration, Virtual Apps, EndNote, SPSS and email. If you're not on campus, you can contact the IDS Service Desk on (08) 8201 2345 between 8am to 5.30pm, Monday to Friday, excluding public holidays. Alternatively, you can log an IT Help and Support request online via Service One.   

Teaching and learning software

A list of software that is available in teaching and learning spaces.

Wi-Fi

Flinders University provides high speed Wi-Fi (eduroam) on campus as well as at other participating education institutions and medical facilities.

ID cards

You can order your student ID card online or at Flinders Connect. ID cards can also be updated annually at Flinders Connect with an express service available during peak enrolment periods.

Updating your personal details

Flinders Connect can help you update your personal details in the student system.

Academic documents

You can purchase and collect official academic documents (i.e. transcripts) online or from Flinders Connect. Testamur collection is also available from Flinders Connect.

Student records verification

Flinders Connect can verify your records for employers, certain accreditation bodies, and government organisations.

Careers and employment

Flinders is dedicated to supporting you to prepare for and step into your career.

Careers and employability

Explore a range of free services and programs to launch your career. Explore your career options. Apply and search for jobs. Connect with industry and build your professional skills and networks.

Flinders Horizon Award

Join over 4,000 students in this free, opt-in program to develop your professional skills, gain new experiences and increase your employability. Participate and get recognised for extra-curricular activities that sit outside of your study through this leading, industry-aligned award program.

CareerHub

Get career ready and build your employability with CareerHub. Find information to help you work while you study, gain graduate employment or start your own business. CareerHub is your link to job listings, job application and interview resources, employer events, career planning and the Flinders  professional skills program. Log in to CareerHub via your Okta dashboard.

University Specialist Employment Partnership (USEP)

If you need a little extra support our expert University Specialist Employment Partnership (USEP) Team are here to help!

Flinders has partnered with Community Bridging Services Inc (CBS Inc) to offer specialist on-campus employment advice to empower and support students identifying with disabilities, chronic illness, injuries, mental health conditions or who are neurodiverse. Our expert team can assist students to link to supports, advise on how to prepare for entering the workforce, how to engage with employers + much more!

Appointments can be booked via Career Hub or by contacting usep@cbsinc.org.au

Safety and security

Sexual assault / Sexual harassment support

Support services are available to those who have experienced sexual assault and/or sexual harassment or those that have concerns about an incident or behavior of others.

Safety and respect at Flinders

Flinders University is committed to providing a safe and respectful learning environment for all staff and students. Information is available if you need emergency support or wish to report an incident.

Indigenous students

Support services for Aboriginal and Torres Strait Islander students are offered by Yungkurrinthi Student Engagement.

Individual support

The Indigenous student support officers are available to work directly with you to provide individual support throughout your degree.

Academic skills development

Study skills advisors are available to help with improving general academic study skills.

Yungkurrinthi Tutorial Program

Provides free additional one to one or group tutoring for all enrolled Indigenous students.

Financial support

Speak with us about scholarships, cadetships, internships, emergency funding and more.

Need help?

Contact Flinders Connect with all your enquiries. We are located on Level 0, Central Library, Bedford Park campus.

*Studying outside Australia? See information about calling from overseas

1300 354 633

Ask Flinders

Flinders Connect

Flinders University Logo

Sturt Rd, Bedford Park
South Australia 5042

Student help and requests

  • Glossary
  • Flinders website
  • Staff Portal

Follow Flinders

Facebook - Flinders University
Instagram - Flinders University
TikTok - Flinders University
LinkedIn - Flinders University
Bluesky - Flinders University
YouTube - Flinders University
Brand SA logo Innovative Research University logo Indigenous communities

Website feedback and requests

Disclaimer

Accessibility

Privacy

CRICOS Provider: 00114A      TEQSA Provider ID: PRV12097      TEQSA category: Australian University

Last Updated: 06 Jan 2025

FOREVER FEARLESS

This website uses cookies

Flinders University uses cookies to ensure website functionality, personalisation and a variety of purposes as set out in its website privacy statement. This statement explains cookies and their use by Flinders.

If you consent to the use of our cookies then please click the button below:

Accept all cookies and continue

If you do not consent to the use of all our cookies then please click the button below. Clicking this button will result in all cookies being rejected except for those that are required for essential functionality on our website.

Reject all non-essential cookies and continue