Flinders Online support and services directory
There are a wide range of support and services available at Flinders to help you succeed.
Use the links below to find out more.
Enrolment and course
Flinders is here to support you every step of the way with your enrolment. We are also available to talk through options if you are considering changing your course.
General student administration enquiries
Flinders Connect is your first point of call for queries relating to your student administration. This includes your enrolment, credit transfers, finances, and graduation.
During peak enrolment periods Flinders Connect runs a dedicated support service to assist you to enrol.
You need to speak to someone if you want to defer your course or apply for a leave of absence.
Note: Not all courses are eligible to be deferred.
Considering changing your course?
If you’re interested in changing your course or have questions about the options available, you can speak with a Student Advisor by calling 1300 354 633 (select option 1) or book a time for a Student Advisor to call you.
Study and learning
Having the right tools to navigate through University life and study efficiently is the key to your success as a student.
Get help with academic writing, numeracy, referencing, and general study skills.
Get help with re-marks & re-submissions, grade appeals, academic integrity issues, issues with University staff and remission of student fees.
Get online study help 24/7 including draft assignment feedback and live chat with subject specialists, even during semester breaks.
Get help with finding the resources you need for assignments and explore an extensive collection of books, articles, videos, and more.
Receive customised support from a librarian in undertaking study and research. Get assistance with search skills, ranging from assignment searching to advanced literature searching.
Access 24/7 support via phone, chat and email.
Access online study guide resources to help with writing, exams, referencing, mathematics, English language and general study skills.
College student representatives help shape your learning experience. Meet or become a rep.
Health and wellbeing
Explore our extensive range of free support services to support your mental, cultural, physical and emotional wellbeing.
Health and wellbeing services
Access the confidential, fully equipped and accredited health service which is available to all currently enrolled students.
All eligible consultations are bulk-billed.
Access the free and confidential counselling service Monday to Friday 9am to 5pm, available to all students. Our qualified, experienced counsellors can assist with any personal or academic issues. Face-to-face and telehealth appointments are available.
Outside these hours, crisis support is available by calling 1300 512 409 or texting 0488 884 103 (this includes weekends and public holidays).
A free, confidential service for students who have a disability. Support includes help with access plans and equipment/ software access.
Disability includes medical and/or mental health conditions, learning difficulties or any disability that impacts on study.
Speak to an advisor for information and support regarding bullying, discrimination, harassment, sexual harassment or victimisation.
Flinders Legal Centre (FLC) offers free, independent, and confidential legal advice and information. Services are available to anyone in the community, not only Flinders University students, and is accessible online, or in-person by arrangement.
Student Success and Wellbeing Advisors
Our team of advisors are here to help you succeed, both academically and personally. We want to help you find your own path to success, and we'll work with you to overcome any challenges you're facing.
An initiative designed to enhance University culture by creating a more welcoming and inclusive environment for members of the Flinders community who identify as lesbian, gay, bisexual, transgender, intersex, and queer (LGBTIQ).
Health and wellbeing resources
Student Health and Wellbeing blog
News, articles and resources from Health, Counselling and Disability Services covering wellbeing, mental health, self-care and productivity tips.
Access our collection of written resources to help build productivity and wellbeing.
The Good Vibes Experiment is a student-led mental health campaign encouraging experimentation with adding positive mood-inducing activities to our everyday lives.
Health and wellbeing programs
This program provides you with the psychological tools necessary to tackle procrastination and study avoidance.
Mindfulness for Academic Success
This is a five-week evidence-based wellbeing program where students learn to use mindfulness skills to reduce stress and anxiety whilst improving focus, stop procrastinating and study more efficiently and with more enjoyment!
This evidence-based program from Be Well Co teaches you how to develop your own mental health and resilience plan.
Volunteer your time, knowledge and experience to help create and deliver wellbeing-related programs and activities for your peers.
Based on principles from Acceptance and Commitment Therapy (ACT), Life Hacks Drop-In Sessions will provide you with practical tools, techniques and strategies in a fun and light way to improve both your wellbeing and academic performance.
Join us for a transformative 10-week journey designed for students with ADHD. Discover your unique strengths, conquer study challenges, and foster a supportive community. From organisation to emotional regulation, we’ll equip you with strategies for success.
A half-day workshop that prepares anyone, regardless of experience to become a suicide-alert helper.
Financial support and assistance
Learn about the range of University and government financial assistance services you may be eligible for.
A wide range of scholarships are available to provide financial support to students who need it.
Get financial information and assistance regarding debt negotiation, hardship loan variations, personal finances, budgeting and more.
Get help preparing your annual tax return.
Interest free loans of up to $500 are available to eligible students.
Emergency financial assistance
Students experiencing financial difficulty can apply for assistance in the form of supermarket vouchers, food parcels, and metro cards.
Apply for financial support to participate in an activity that focuses on professional development, student representation and leadership.
Technology and admin
Flinders Connect can assist you with a range of student admin enquiries and the Information and Digital Services team provides support for all your technical and software needs.
Software and home use licences
Find information on the software available for you to use, how to get access and training materials.
Register your device for Multi-factor Authentication (MFA) for added account security or get help with using MFA.
Staff are available at Flinders Connect (Bedford Park) to help with Information Technology (IT) issues, including Okta, Multi-Factor Authentication (MFA), computers and printing on campus, Office 365 home use licenses, Wi-Fi (Eduroam) configuration, Virtual Apps, EndNote, SPSS and email. If you're not on campus, you can contact the IDS Service Desk on (08) 8201 2345 between 8am to 5.30pm, Monday to Friday, excluding public holidays. Alternatively, you can log an IT Help and Support request online via Service One.
Teaching and learning software
A list of software that is available in teaching and learning spaces.
Flinders University provides high speed Wi-Fi (eduroam) on campus as well as at other participating education institutions and medical facilities.
You can order your student ID card online or at Flinders Connect. ID cards can also be updated annually at Flinders Connect with an express service available during peak enrolment periods.
Updating your personal details
Flinders Connect can help you update your personal details in the student system.
You can purchase and collect official academic documents (i.e. transcripts) online or from Flinders Connect. Testamur collection is also available from Flinders Connect.
Flinders Connect can verify your records for employers, certain accreditation bodies, and government organisations.
Careers and employment
Flinders is dedicated to supporting you to prepare for and step into your career.
Explore a range of free services and programs to launch your career. Explore your career options. Apply and search for jobs. Connect with industry and build your professional skills and networks.
Join over 4,000 students in this free, opt-in program to develop your professional skills, gain new experiences and increase your employability. Participate and get recognised for extra-curricular activities that sit outside of your study through this leading, industry-aligned award program.
Get career ready and build your employability with CareerHub. Find information to help you work while you study, gain graduate employment or start your own business. CareerHub is your link to job listings, job application and interview resources, employer events, career planning and the Flinders professional skills program. Log in to CareerHub via your Okta dashboard.
University Specialist Employment Partnership (USEP)
If you need a little extra support our expert University Specialist Employment Partnership (USEP) Team are here to help!
Flinders has partnered with Community Bridging Services Inc (CBS Inc) to offer specialist on-campus employment advice to empower and support students identifying with disabilities, chronic illness, injuries, mental health conditions or who are neurodiverse. Our expert team can assist students to link to supports, advise on how to prepare for entering the workforce, how to engage with employers + much more!
Appointments can be booked via Career Hub or by contacting usep@cbsinc.org.au
Safety and security
Sexual assault / Sexual harassment support
Support services are available to those who have experienced sexual assault and/or sexual harassment or those that have concerns about an incident or behavior of others.
Safety and respect at Flinders
Flinders University is committed to providing a safe and respectful learning environment for all staff and students. Information is available if you need emergency support or wish to report an incident.
Indigenous students
Support services for Aboriginal and Torres Strait Islander students are offered by Yungkurrinthi Student Engagement.
The Indigenous student support officers are available to work directly with you to provide individual support throughout your degree.
Study skills advisors are available to help with improving general academic study skills.
Yungkurrinthi Tutorial Program
Provides free additional one to one or group tutoring for all enrolled Indigenous students.
Speak with us about scholarships, cadetships, internships, emergency funding and more.
Need help?
Contact Flinders Connect with all your enquiries. We are located on Level 0, Central Library, Bedford Park campus.
*Studying outside Australia? See information about calling from overseas
Sturt Rd, Bedford Park
South Australia 5042
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CRICOS Provider: 00114A TEQSA Provider ID: PRV12097 TEQSA category: Australian University