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University expectations

Student support & services International Student Services Planning your arrival University expectations
Getting started keyboard_arrow_up

Orientation

International Students (except Australia Awards):

  1. You must complete your compulsory Flinders International Student Orientation (Online) via our ISS FLO page.
  2. Attend University wide orientation (ALL students – local and international)
  3. Attend course specific orientation (ALL students – local and international)
  4. Plan your Orientation

Australia Awards Scholarship Students:

  1. You must complete your Introductory Academic Program
  2. Attend University wide orientation (ALL students – local and international)
  3. Attend course specific orientation (ALL students – local and international)
  4. Plan your Orientation
Enrolment keyboard_arrow_up

Coursework students can find out how to plan their studies, enrol in topics (subjects) and register in classes (such as lectures, tutorial and workshops) by visiting their personalised MyFlinders web pages from Flinders Okta.

For research higher degree students, you must contact your Principal Supervisor to confirm an agreed start date of your degree, then notify HDR.Admissions@flinders.edu.au with at least two weeks’ notice to arrange admission and enrolment. For information on how to commence your degree, please visit Your HDR: Getting Started.

Notes:

  • if your offer is conditional, you need to meet the conditions before you are admitted into your program. You can enrol into topics only after this has taken place. It may take up to 24 hours to enrol into topics after you are admitted to the program.
  • All international students need to enrol full time every semester in order to complete their course on time. Full time enrolment for course work students is 18 units a semester or 36 units a year.
Placements keyboard_arrow_up

Many of our courses have placement requirements. Before starting any placement activity, you must meet pre-placement checks. Please refer to the Essential Pre-placement Checks website for more information.

Student ID card keyboard_arrow_up

Many of our courses have placement requirements. Before starting any placement activity, you must meet pre-placement checks. Please refer to the Essential Pre-placement Checks website for more information.

Paying fees keyboard_arrow_up

As an international student, you are required to pay your first semester tuition fees before entering Australia. The amount required depends on your enrolled course and will be stated on your Letter of Offer. 

For subsequent semesters, you will not be invoiced but you can check your fee account from your Student Information System.

Refund and cancellation policy keyboard_arrow_up

If you pay your topic fees and subsequently withdraw from them, you may be eligible for a refund of student contribution amounts or tuition fees.

A refund will depend on whether you withdraw from a topic before or after the census date, or if special circumstances apply.

Visit International Student Tuition Fees Procedures for information on procedures.

Flinders Learning Online (FLO) keyboard_arrow_up

FLO is the online learning platform used by Flinders University where you can find all information about your topic details, guidelines and Statement of Assessment Methods (SAM).

FLO can be accessed from any computer, on or off campus, which has Internet access. In most cases, you will be given access to FLO topics a week before the topic begins.

FLO is used for:

  • assignment submission
  • applications for extensions
  • re-submissions
  • watching online lectures
  • downloading podcasts
  • discussion forums
  • blogging
  • quizzes
  • online exams

Please note, it may take up to 24 hours after activating your FAN before you can log into FLO. Students will usually gain access to their FLO topics one week prior to the start of teaching time. If you enrol after this date it may take up to 2 hours for your new topics to appear in FLO.

A dedicated FLO Student Support page can be accessed here.

ISS FLO keyboard_arrow_up

This site is designed for all Flinders international students who are currently studying as an onshore student in Australia or as an offshore student from their home country. There are different modules that contain information on orientation, study skills, health and wellbeing, cultural celebration, information session, research fields and social activities. All international students can access all modules. 

Study abroad and exchange students keyboard_arrow_up

Students arriving for study abroad and exchange programs should have approval from the Learn Without Borders team for enrolment in a number of topics (subjects). Enrolment Services will ensure that the approved topics are added to your study plan.

As soon as you have obtained your FAN and set a secure password, you will be able to continue with your enrolment and class registration.

Full time enrolment for this group could be 18 (4 topics) units or 13.5 (3 topics) units a semester.

Australia Awards Scholarship and Sponsored (non-Australia) Awards students keyboard_arrow_up

Australia Awards Scholarship students  

For any academic or personal matters, please contact the Australia Awards team at ISS.

 

Sponsored students (non-Australia Awards)

Student Finance manages the administration of scholarship sponsor requirements for external sponsors including overseas government departments, agencies, employers or other private bodies. Student Finance will invoice your sponsor directly if there is a formal sponsorship arrangement between your sponsor and Flinders Universiyy.

Students receiving foreign financial aid keyboard_arrow_up

Flinders University participates in the US Federal Student Aid program for eligible US students to receive Direct and PLUS loan funding. Flinders is also an approved institution for students to receive entitlements from the US Department of Veterans Affairs and Government student loans and financial aid from countries such as Canada and Norway.

For further details visit our financial aid page.

Student integrity and student conduct keyboard_arrow_up

Students are responsible for making themselves aware of all University policies, rules and regulations pertaining to their rights and responsibilities as students, and for abiding by them. Visit the feedback and rights policy page.

Complaints and appeals keyboard_arrow_up

Flinders University is committed to providing access to a fair and impartial complaint and appeal resolution process. Visit the complaints and appeals page for more information.

For assistance with the grievance process please contact staff from the following areas:

Student Support & Advocacy Officer
Flinders University Student Association (FUSA)
Telephone: 8201 2371
Email: student.assist@flinders.edu.au

 

International Student Advisor
International Student Services
Telephone: 8201 2717
Email: iss@flinders.edu.au

 

South Australian Training Advocate (SATA)

The SATA office provides a confidential advocacy service to students and other trainees about complaints they cannot resolve in their workplace or place of study. The office can investigate complaints.

Telephone: 1800 006 488
Email: trainingadvocate@sa.gov.au
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