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Online Payments (OSS)

Student support & services Student computing Online Payments (OSS)

Online Payments (OSS) is an online payments system used by Flinders University to administer and channel all the incoming payments to the University.

It is used by university staff, students, alumni and public to:

  • make payments for goods and services offered online by the University;
  • donate to research, student support or an area of highest priority; and
  • process payments for requests taken from other systems such as online parking permit management portal, and Flinders Living accommodation portal.

On this page

     FAQs  Contact

Access Online Payments (OSS)

Frequently asked questions

For payment of student fees please visit Enrolling - Payment of fees.
 

Can I access the online payment system from my mobile device? keyboard_arrow_up

Yes. You can access the online payment system from any device and any browser.
You will need internet connection to access it.

Can I register my credit card details for future payments? Can I view my past payments? keyboard_arrow_up

Yes. You can create your own account via My Account (located at the top right corner). You can use any valid email address to create an account. My Account allows you to securely register your credit card details, check out faster, view past payments and re-print receipts. You will need to create your own personal account first before you can sign in. This applies to both students and staff members.

Can I order my transcript online? keyboard_arrow_up

Yes. You can order and purchase your transcript online. Go to Transcript of academic record for further information.

Can I purchase a parking permit online? keyboard_arrow_up

Yes. For more information or to check you eligibility please visit Parking on campus.

I am a Flinders Living resident. Can I purchase a parking permit online? keyboard_arrow_up

Parking permits for Flinders Living residents are not available online. Flinders Living residents must arrange permits through Flinders Living, Reception in University Hall, Q9 on the campus map.

Can I pay a parking fine online? keyboard_arrow_up

Yes. For more information please visit Parking on campus.

How do I find a product to purchase? keyboard_arrow_up

The online payment system allows you to navigate through the menu and find different products. Alternatively, you can use the search field in the top right corner of the screen to locate a product you would like to purchase. Only products that are available for purchase will be displayed.

I have entered my student ID but an error message tells me my student ID is invalid. What should I do? keyboard_arrow_up

When you provide your student ID the system immediately attempts to validate your ID against the Student System. Please ensure you enter your student ID not your FAN. Sometimes, though infrequently, the Student System might not be available and will return an error message saying the student ID is invalid. You can either try again at a later time, contact support.

I did not receive my receipt by email. What should I do? keyboard_arrow_up

Have you checked your junk or spam folder? If you haven't received your receipt please send an email to eft.remittance@flinders.edu.au.
Please provide the following details and we will email the receipt to you:

  • your student ID
  • your surname 
  • date of purchase 
  • item purchased 
  • amount paid.
I am having technical issues accessing this site. Who should I contact? keyboard_arrow_up

 You can either try again at a later time or contact support.

How can I obtain a refund? keyboard_arrow_up

Refund or cancellation enquiries should be directed to the relevant College and/or Department, contact details are available on the individual product payment screen (go to pay.flinders.edu.au, use the search functionality to locate the product, click on the product or proceed button to find the contact details). 

I am concerned about the security of my credit card details. How can I be sure my details are safe? keyboard_arrow_up

Credit card details are not viewed or stored by Flinders University. The Online Payment solution used by Flinders University is Payment Card Industry Standards (PCI-DSS) compliant.

Which cards can I use to make payments? keyboard_arrow_up

Flinders University accepts payment by Visa and Mastercard.

I have further questions regarding my purchase, who do I contact? keyboard_arrow_up

For enquiries about the items purchased, including delivery enquiries, use the contact details on the payment screen or contact the relevant College and/or Department directly.

I would like to provide feedback. Who should I direct my feedback to? keyboard_arrow_up

Flinders University welcomes your feedback on the use of our Online Payment system. Feedback can be provided by emailing eft.remittance@flinders.edu.au.

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Last Updated: 05 Jun 2020

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