1 x 1-hour lecture weekly
1 x 2-hour tutorial weekly
1 x 8-hour independent study weekly
1 18 units of DSRS Level 2 topics
2 Admission into BEDECSEBDS-B Education (Early Childhood & Special Ed), B Disability Studies
2a Admission into BEDPRSEBDS-B Education (Primary R-7 & Special Ed), B Disability Studies
2b Admission into BEDMSSEBDS-B Education (Middle & Secondary/Special Ed), B Disability Studies
2c Admission into BEDSBSE-Bachelor of Education (Secondary), Bachelor of Special Education
2d Admission into BEDSTBDS-Bachelor of Education Studies, Bachelor of Disability Studies
3 13.5 units of DSRS Level 2 topics
4 13.5 units of DSRS Level 2 topics
5 Admission into BHS-Bachelor of Health Sciences
6 Admission into BBSC-Bachelor of Behavioural Science (Psychology)
7 3 of DSRS1201, DSRS1209, DSRS1211, DSRS1218, DSRS2232, DSRS2236
Must Satisfy: ((1) or ((2 or 2a or 2b or 2c or 2d) and 3) or (4 and 5) or (6 and 7))
Enrolment not permitted
DSRS3210 has been successfully completed
Assignment(s), Participation, Report
Topic description

This topic provides an introduction to the theoretical principles which enable and underpin effective case management practice in disability, rehabilitation and other human service settings. Areas covered include: determining eligibility and assessment needs; developing, monitoring and evaluating individual program plans; advocacy and negotiation in a team environment; timeliness and cost-effectiveness of service provision; record keeping and report writing. Differences between case and caseload management are outlined, and issues relevant to particular client groups are explored.

Educational aims

This topic focuses on the theory and practice of case management skills that apply to a range of disability and community rehabilitation service settings, with an emphasis on gaining:

  • An understanding of the knowledge and skills required to facilitate the central roles, functions and stages of case and caseload management
  • Skills in report writing, negotiation and advocacy in a team environment
  • An understanding of the ethical, professional and self-care issues associated with the case management process in multidisciplinary team environments
Expected learning outcomes
On completion of this topic you will be expected to be able to:

  1. Appraise and understand the case management process
  2. Work individually and with team members to assist clients to develop specific goals related to their needs
  3. Identify service organisations, and know when to refer to other programs
  4. Establish how to sensitively reach case closure and withdrawal of direct service to the client
  5. Argue the importance of ethical, professional and self-care issues in effective maintenance of human service roles
  6. Determine the impact of personal values and cultural perspectives, and attitudes on effective case management practice