If you have a credit on your account, you may be eligible for a refund.

If you are currently enrolled or are a domestic student and have completed your studies in the last 12 months you should submit a refund request via Ask Flinders.

If you are a prospective or former student, please complete the Student Refund Request Form.

International student refund requests will be assessed as per the International Student Tuition Fees Procedures. For domestic students refund conditions, refer to the Policy on Refund of Student Contribution Amounts and Tuition Fees.

Updating your Australian bank account details

If a refund request is approved, the refund will be paid via an electronic funds transfer (EFT). If you are receiving the refund to an Australian bank account, you will need to ensure your Australian bank account details are entered into the Student System before a refund can be issued.

To allow funds to be paid directly into your Australian bank account:

1.    Log in to the Student System

2.    Select the 'My Finances' tab

3.    Select 'Enter Bank Account Details' from the side menu

4.    Select the 'Change' button to enter new details

5.    Change the Payment Method to 'Electronic Funds Transfer' and enter your:

                -     Name

                -     BSB code

                -     Bank name

                -     Account code

    6.     Click on the 'Save' button

Please allow two (2) weeks for the funds to be transferred to your nominated bank account. If you require further assistance, please submit a support request via Ask Flinders.