If you have a credit on your account, you may be eligible for a refund.

If you are currently enrolled or are a domestic student and have completed your studies in the last 12 months you should submit a refund request via Ask Flinders.

If you are a prospective or former student, please complete the Student Refund Request Form.

International student refund requests will be assessed as per the International Student Tuition Fees Procedures. For domestic students refund conditions, refer to the Fee Refund and Remission Procedures.

Updating your Australian bank account details

If a refund request is approved or you have received a Scholarship, funds will be paid via electronic funds transfer (EFT). If you’re expecting the funds to be paid into an Australian bank account, you must ensure your bank account details are entered into the Student System before payment can be processed.

To allow funds to be paid directly into your Australian bank account:

1. Log in to the Student System.
2. Select My Finances.
3. Select My Bank Details.
4. Choose Electronic Funds Transfer as the Payment Method.
5. Choose BSB as the Bank Transfer Method.
6. Enter your BSB, account number and name.
7. Click Save to finish.

Please allow two (2) weeks for the funds to be transferred to your nominated bank account.

Need help? Please submit an Ask Flinders request.