If you pay your topic fees and subsequently withdraw from the topics you have paid for, you may be eligible for a refund of student contribution amounts or tuition fees.
A refund will depend on whether you withdraw from a topic before or after the census date, if special circumstances apply.
For refund conditions, domestic students should refer to the Policy on Refund of Student Contribution Amounts and Tuition Fees, and Remission of Higher Education Load Program (HELP) Debts.
International students should refer to the International Student Tuition Fees Procedures.
If you have paid your fees and withdraw from topic(s) before the census date you are eligible for a refund of your payments for;
If you have withdrawn from your topic(s) after the census date you are not eligible for a refund, unless your withdrawal is a result of special circumstances.
If you were impacted by special circumstances, you can apply, within 12 months of withdrawal to have the:
Circumstances may include, but are not limited to, medical, family/personal, employment or course related.
An application will be approved where it can be established that you had special circumstances that:
All applications, regardless of the circumstances, must have independent documentation confirming the dates when the circumstances occurred, changed or worsened as well as how the circumstances impacted your ability to complete your studies. The University has no obligation to follow up with you for additional documentation.
Medical reasons
You have a medical condition that either occurred or was first diagnosed after the census date or existed prior to the census date but worsened after this date. This condition impacted on your ability to successfully complete your topic(s).
Evidence required
We strongly recommend that you have your medical practitioner complete the Professional Support Statement form as the template asks for the details, we specifically need to assess your remission application.
Family/personal reasons
Unforeseen family/personal reasons that have occurred or worsened after the census date, are beyond your control and mean that you are unable to continue or successfully complete your studies. You would need to substantiate how the circumstances impacted you personally and made it impracticable for you to complete your studies.
Examples:
Evidence
Documentation must confirm how the circumstances impacted you directly and your ability to complete your studies. Depending on your circumstances, there are many options for the suitable type of documentation.
This could include a;
Documentation must include the date in which they occurred, changed or worsened.
Employment related reasons
After the census date your employment status or arrangements change unexpectedly, due to circumstances beyond your control; and you are unable to continue to study the topic(s).
For example, your employer unexpectedly increases your hours of employment after the census date. As a result, you are unable to continue with your studies or complete your course requirements.
Note: choosing to increase your hours of work or undertake additional employment are not regarded as circumstances beyond your control. If this is the case, your debt will not be remitted or refunded.
Evidence
Any impacts to your studies caused by a change in your employment/service commitments must be confirmed by your employment supervisor or the service organisation in a statement or letter.
Your supervisor would need to confirm;
Course related reasons
The University changed the arrangements for your topic or course and, as a result, you were disadvantaged to the extent that you were unable to complete the topic or course requirements. For example, your topic or course is cancelled after the census date and you were unable to complete the requirements of the topic or course.
Note: misleading or incorrect information relating to your course is considered as a general academic grievance, and should be directed to your Course Coordinator initially as per Section 4 of the Student complaints procedure.
Evidence
Confirmation of the course changes and their impact on your ability to complete the topic(s) from a Topic Coordinator or relevant academic staff member.
Applications must be lodged within 12 months;
This will ensure that you are considered for fee remission, as well as a change in grade.
Applications lodged after 12 months will not normally be considered for fee remission unless you can establish that you were incapacitated to the extent that you were unable to submit within this timeframe.
Applications will only be considered if you meet all the following criteria:
It is important to note that it is your responsibility to ensure that all your relevant documentation is included with your application.
Apply for a remission:
The Manager, Student Finance & Scholarships (or nominee) will consider your application, no later than 28 calendar days after the receipt of the application.
Once a decision has been made, you will be notified in writing of the decision and the reasons for that decision.
All personal information collected in your application and supporting documentation will be treated in accordance with the Privacy Act 1988 and any relevant guidelines. The information collected is used solely for the purpose of assisting the University to make an informed decision about your application. The authority to collect this information is contained in the Higher Education Support Act 2003.
For your remitted topics only, if your application is successful you will;
Contact Flinders Connect with all your enquiries. We are located on Level 0, Central Library, Bedford Park campus.
*Studying outside Australia? See information about calling from overseas
Sturt Rd, Bedford Park
South Australia 5042
CRICOS Provider: 00114A TEQSA Provider ID: PRV12097 TEQSA category: Australian University
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