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Jabber

Student support & services Student computing Jabber

Jabber is a collaboration tool that provides instant messaging and desktop sharing.

It allows you to have a video enabled call with any staff member (With Jabber guest).

Download the Jabber Guest User Guide 

Frequently asked questions - Jabber guest

Does Jabber Guest work on my mobile device?

Yes, the Jabber Guest app is available for download on IOS and Andriod mobile devices. Download and install the Jabber Guest app from the app or play store on your device and then click the supplied link to connect using the Jabber Guest app.

Can I dial out to a person using Jabber Guest?

 No, you can only connect to a session by clicking on the supplied link.

Can I use Jabber Guest off-campus

 Yes, Jabber Guest allows anyone to connect from external networks.

I don't have a web camera or microphone can I use Jabber Guest?

If neither is available, Jabber Guest cannot be used. If no webcam is present but a microphone is, Jabber Guest will attempt to establish a video call, but if a webcam is not available, a voice call can be established.

How does an external person get connection details?

The link must be supplied by a person at Flinders. A Flinders person can make it freely available by adding their personal Jabber Guest link to their email signature. They can also provide the link directly in an email or point someone to a link made available on a webpage within the Flinders website.

Can I share my screen using Jabber Guest?

No, you cannot share your screen from Jabber Guest. If you require this functionality or other capabilities such as sharing/editing content then use virtual meeting technologies such as WebEx.

What do I need to attend a meeting using Jabber Guest?

The appropriate Jabber Guest link and install the “plug-in”, which will auto install the first time you click on the link.

For the best experience, a reliable internet connection, operational webcam, microphone and speakers are required.

If I provide my telephone extension rather than my email address, will external parties be able to have a video call with me?

Yes, either will work. The https://dial.flinders.edu.au/call component of the URL, sends the incoming connection to the University’s phone system, which then recognises the telephone extension as a valid extension within the University and connects the video call.

Need help?

For help with FLO

flo.student@flinders.edu.au

1300 354 633 (option 3)

For questions relating to enrolment, class registration, FLO or fees

Ask Flinders

For help with email and FAN/passwords

IDS Helpdesk

+61 8 8201 2345

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Last Updated: 10 May 2021
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